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Mac Mail calls folders "Mailboxes." To view your AOL Mail folders like New, Old, Sent, Spam, Trash and Saved on AOL in Mac Mail, click the View menu, then click Show Mailboxes.
1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
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Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Organize your email messages by putting them into folders where they're easy to locate. You can move emails from your inbox into a folder or move them from one folder to another. 1. Select the emails you want to move. 2. Click Move. 3. Select the folder where you want the email to go.
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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.