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Audio support: the remote control software transfers audio signals across the network and plays the audio through the speakers attached to the local computer. For example, music playback software normally sends audio signals to the locally attached speakers, via some sound controller hardware.
GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
LogMeIn Hamachi is a virtual private network (VPN) application developed and released in 2004 by Alex Pankratov. [1] [2] It is capable of establishing direct links between computers that are behind network address translation (NAT) firewalls without requiring reconfiguration (when the user's PC can be accessed directly without relays from the Internet/WAN side).
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
GoTo Technologies USA, Inc., [3] formerly LogMeIn Inc., [4] is a flexible-work provider of software as a service and cloud-based remote work tools for collaboration and IT management. The company was founded in 2003, and is based in Boston, Massachusetts. [5] On February 2, 2022, the company was rebranded from LogMeIn to GoTo. [6]
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
GoTo Meeting, previously known as GoToMeeting, is a web conferencing tool developed by GoTo. [2] This software facilitates online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other participants via the Internet in real time.
A remote computer connection is generally only possible if both devices have a network connection. Since the advent of cloud computing remote desktop software can be housed on USB hardware devices, allowing users to connect the device to any PC connected to their network or the Internet and recreate their desktop via a connection to the cloud ...