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  2. The number of complaints against airlines has skyrocketed ...

    www.aol.com/finance/number-complaints-against...

    In April 2022, passengers made 3,173 complaints against US airlines, mostly due to refunds, cancellations, delays, and mishandled baggage.

  3. Did you get denied a refund when your flight was canceled ...

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    Yet airlines are receiving record complaints. Skip to main content. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. For premium support ...

  4. Passenger complaints soar as airlines may still owe travelers ...

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  5. Airline complaints - Wikipedia

    en.wikipedia.org/wiki/Airline_complaints

    In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  7. Which US airlines have had most passenger complaints this ...

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  8. 2017 United Express passenger removal - Wikipedia

    en.wikipedia.org/wiki/2017_United_Express...

    In a government filing, United said that the airline was developing a program for 2017 so that compensation was "directly and meaningfully tied to progress in improving the customer experience." [ 12 ] In 2019, Munoz announced his impending transfer from United, to become chairman of parent company United Airlines Holdings .

  9. Frontier Airlines had the highest passenger complaint rate of ...

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    Frontier Airlines saw the highest rate of passenger complaints among U.S. carriers in 2022, a year that became one of the most disruptive for flyers on record.