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2. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

3. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

4. How to spot phishing scams and keep your info safe - AOL

   www.aol.com/lifestyle/protect-yourself-email...

   Scammers can use your email to target you directly. And, unfortunately, plenty of email phishing scams today are more sophisticated than the older varieties that would directly ask for your ...

5. Contact AOL customer support

   help.aol.com/articles/account-management...

   Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

6. Follow These Steps if You’ve Been Hacked

   www.aol.com/products/blog/follow-these-steps-if...

   If you have been hacked, you will need to take action as soon as suspicious activity is detected. By acting swiftly, you can help prevent the maximum amount of damage. Here are some steps you ...

7. Here's how to spot a scam online - AOL

   www.aol.com/lifestyle/protect-yourself-email...

   The best way to protect yourself against email phishing scams is to avoid falling victim to them in the first place. "Simply never take sensitive action based on emails sent to you," Steinberg says.

8. How email spoofing can affect AOL Mail

   help.aol.com/articles/what-is-email-spoofing-and...

   A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.

9. Use AOL Official Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-official-aol-mail

   If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links in the email.