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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold. • To download the latest go to ...

  3. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  6. Troubleshoot AOL Calendar problems

    help.aol.com/articles/aol-calendar-troubleshooting

    AOL Calendar lets you conveniently keep track of everything in your life and integrate it AOL Mail. While we strive to keep everything going without issues, sometimes problems can happen. If you're having troubles accessing events, viewing your calendars, or any other problems, try the following troubleshooting steps. Restart your computer

  7. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked. If you notice these signs, you may also end up having problems with sending or composing mail.

  8. Overview of the updated AOL app experience for iOS

    help.aol.com/articles/overview-of-the-updated...

    To change folders, tap on the folder name in the lower left corner. Scroll through the list to select the folder you wish to view. Create a folder. Tap the Inbox icon. Scroll to the bottom of the menu. Tap Create new folder. Enter a new folder name. Tap Save. Delete a folder. A folder must be empty to be deleted. Tap the Inbox icon.

  9. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.