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Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
Intermittent faults are notoriously difficult to identify and repair ("troubleshoot") because each individual factor does not create the problem alone, so the factors can only be identified while the malfunction is actually occurring. The person capable of identifying and solving the problem is seldom the usual operator.
5 Trouble-shooting vs troubleshooting. 1 comment. ... "The definition of an intermittent is a problem for which there is no known reproduction procedure.", ...
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Troubleshooting procedures will involve knowledge databases, guides, and processes to cover the role of network operations engineers from initial diagnostics to advanced troubleshooting. This stage often involves problem simulation and is the traditional interface to design.
The term problem solving has a slightly different meaning depending on the discipline. For instance, it is a mental process in psychology and a computerized process in computer science. There are two different types of problems: ill-defined and well-defined; different approaches are used for each.
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The marine and air transportation, [9] offshore structures, [10] industrial plant and facility management industries depend on maintenance, repair and overhaul (MRO) including scheduled or preventive paint maintenance programmes to maintain and restore coatings applied to steel in environments subject to attack from erosion, corrosion and environmental pollution.