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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Keep in mind, once you remove the username, any data stored for that name on your computer will be deleted, though the actual account may still exist. 1. Click Settings. 2. Click Manage users in the General tab. 3. Select the username you want removed. 4. Click Remove. 5. Click Remove again, then Continue to confirm you really want to remove ...
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Sign into MyAccount.; If you aren't already on your Subscriptions page, click My Services | My Subscriptions.; Click Manage next to the plan you'd like to change.; Under products, click Change Plan.
Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts ...
Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.
If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted. • You didn't sign in to your account in the past 12 months.