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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold

  4. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. AOL Mail - AOL Help

    help.aol.com/products/aol-webmail

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  7. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Windows 7 or newer • 1 GHz or faster processor • 1024 x 720 or higher screen resolution ... Under 'All Products' scroll to 'AOL Desktop Gold'. 3.

  8. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    Get support for AOL Mail, including login help, Desktop Gold, and subscription questions with customer care contact options.

  9. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    • Allow yahoo.com in any ad blockers. • Adjust the security setting of the browser to the default level. • Unblock yahoo.com in any antivirus software, which may have built-in ad blocker. • Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual.