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  2. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    There can be many consequences for allowing negative emotions to affect your general attitude or mood at work. "Emotions and emotion management are a prominent feature of organizational life. It is crucial "to create a publicly observable and desirable emotional display as a part of a job role." [5]

  3. Affective events theory - Wikipedia

    en.wikipedia.org/wiki/Affective_Events_Theory

    Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]

  4. Feeling rules - Wikipedia

    en.wikipedia.org/wiki/Feeling_rules

    This work foreshadows themes from her later analyses of women's work, both paid and unpaid, e.g. in The Commercialization of Intimate Life (2003). This work is part of the broader sociology of emotions , which notes that socialization plays an important role in how people experience, interpret, and express emotions, including the situations ...

  5. Emotional intelligence - Wikipedia

    en.wikipedia.org/wiki/Emotional_intelligence

    Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.

  6. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    The related term emotion work (also called "emotion management") refers to displaying certain emotions for personal purposes, such as within the private sphere of one's home or interactions with family and friends. Hochschild identified three emotion regulation strategies: cognitive, bodily, and expressive. [5]

  7. Emotional expression - Wikipedia

    en.wikipedia.org/wiki/Emotional_expression

    Expressing emotions can have important effects on individuals’ well-being and relationships with others, depending on how and with whom the emotions are shared. Emotions convey information about our needs, where negative emotions can signal that a need has not been met and positive emotions signal that it has been meet. In some contexts ...

  8. Costco Just Issued a Recall on This Popular Cold & Flu Medicine

    www.aol.com/costco-just-issued-recall-popular...

    As if cold and flu season wasn't already a pain, a new recall is here to add another layer of frustration. Earlier this month, Costco's Quality Assurance & Regulatory Affairs department announced ...

  9. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    Job interview candidates who describe a “Target” they set themselves instead of an externally imposed “Task” emphasize their own intrinsic motivation to perform and to develop their performance. Action: What did you do? The interviewer will be looking for information on what you did, why you did it and what the alternatives were.