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While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
The key server component of RDS is Terminal Server (termdd.sys), which listens on TCP port 3389. When a Remote Desktop Protocol (RDP) client connects to this port, it is tagged with a unique SessionID and associated with a freshly spawned console session (Session 0, keyboard, mouse and character mode UI only).
Microsoft Remote Desktop, also called Remote Desktop, is a modern client for RDS released in September 2012. Compared to the older Remote Desktop Connection, the program offers a touch-friendly interface. [8] It allows users to connect to remote PCs, RemoteApp programs, session-based desktops, and virtual desktops. [9]
Multiple monitor support for allowing one session to use multiple monitors on the client (disables desktop composition) Release 7.1 of RDP in 2010 introduced the following feature: RemoteFX: RemoteFX provides virtualized GPU support and host-side encoding; it ships as part of Windows Server 2008 R2 SP1.
Most remote access software can be used for "headless computers": instead of each computer having its own monitor, keyboard, and mouse, or using a KVM switch, one computer can have a monitor, keyboard, mouse, and remote control software, and control many headless computers. The duplicate desktop mode is useful for user support and education.
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This class of status code indicates the client must take additional action to complete the request. Many of these status codes are used in URL redirection. [2]A user agent may carry out the additional action with no user interaction only if the method used in the second request is GET or HEAD.
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