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Request Tracker for Incident Response (RTIR) is a special distribution of RT to fulfill the specific needs of CERT teams. [4] At this point, RTIR is, at once, a tool specific to incident management, a general purpose tool teams can use for other tasks, and also a tool that can—and very often is—a fully customized system built on layers of ...
GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or "Free IT Equipment Manager" in English) [2] is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License .
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
Understanding the "as is" state of an asset and its major components is an essential element in preventive maintenance as used in maintenance, repair, and overhaul and enterprise asset management systems. Complex assets such as aircraft, ships, industrial machinery etc. depend on many different components being serviceable.
The management server uses Apache, MySQL and Perl. OCS runs on multiple platforms: under Unixes and under Microsoft Windows (95 or later). A web-interface written in PHP offers consultation of the inventory, user-rights management, and technical support features.
Helix ALM has a client–server architecture. The server manages a central database of requirements, test cases, testing evidence, defects, feature requests, work items, test configurations, users, and security group.
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