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  2. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

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  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    It is expected that AI-based chatbots will significantly impact customer service and call centre roles and will increase productivity substantially. [4] [5] [6] Many organisations have already adopted AI chatbots to improve their customer service experience. [6] [7] [5] The evolution in the service industry has identified the needs of consumers.

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  6. Telephone numbers in Africa - Wikipedia

    en.wikipedia.org/wiki/Telephone_numbers_in_Africa

    Southern Africa Botswana +267: 00: Telephone numbers in Botswana Lesotho +266: 00: Telephone numbers in Lesotho Namibia +264: 00: Telephone numbers in Namibia South Africa +27: 00: Telephone numbers in South Africa Eswatini +268: 00: Telephone numbers in Swaziland Zambia +260: 00: Telephone numbers in Zambia Zimbabwe +263: 00: Telephone numbers ...

  7. Emergency medical services in South Africa - Wikipedia

    en.wikipedia.org/wiki/Emergency_medical_services...

    In South Africa there are currently 3 different levels of proficiency in Short course training: BAA or Basic Ambulance Assistant – This is a Basic Life Support (BLS) certification, and approximately the equivalent of the US EMT. This is the minimum qualification to be a crew member of an ambulance in South Africa.

  8. List of South African slang words - Wikipedia

    en.wikipedia.org/wiki/List_of_South_African...

    The following slang words used in South African originated in other parts of the Commonwealth of Nations and subsequently came to South Africa. bint – a girl, from Arabic بِنْت. Usually seen as derogatory. buck – the main unit of currency: in South Africa the rand, and from the American use of the word for the dollar.

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