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The new rule mandates that refunds are automatically processed by an airline if a passenger’s flight is “canceled or significantly changed, and they do not accept the significantly changed ...
Complaints about refunds skyrocketed during the COVID-19 pandemic, as airlines canceled flights and, even when they didn’t, many people didn’t feel safe sharing a plane cabin with other ...
Passengers can also receive a refund if they paid for optional services, such as baggage fees, seat upgrades or in-flight Wi-Fi, but were not able to use them due to a flight cancelation, delay ...
Thousands of travellers have been affected after Ryanair was forced to scrap almost 100 flights due to the latest strike by French air traffic control (ATC) staff today. The low-cost airline ...
The Competition and Markets Authority will investigate whether consumer laws were broken during the pandemic.
Here are the obligations each airline has, and what you can expect if you experience delays
At least 70 flights to and from Gatwick were cancelled on Sunday, along with more than 50 at Heathrow. Others were heavily delayed or diverted. Others were heavily delayed or diverted.
Refunding passengers for cancelled flights in the wake of COVID-19 would be an “unbearable task” for cash-strapped airlines as many opt to offer vouchers instead.