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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu
The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)
Its head office is located in an iconic cylindrical building in Colombo. The bank has a network of 651 branches, 715 automated teller machines (ATMs), 159 CDM, 582 CRM network, and 15 regional loan centres within the country. It also has an around-the-clock call centre and an around the clock branch at its Colombo office.
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
8 September 2005 – While a Saudia Boeing 747 taxied for takeoff on an international flight from Colombo to Jeddah, Saudi Arabia, air traffic controllers received an anonymous telephone call concerning a possible bomb on the aircraft. The crew was informed about this call and elected to perform an emergency evacuation. As a result of the ...
It was incorporated as a public limited company and it is listed on the Colombo Stock Exchange. It is regarded as the largest private bank in Sri Lanka in terms of net worth and capital. [ 2 ] The bank is currently the third largest bank in Sri Lanka in terms of total net assets and it lies behind only Bank of Ceylon and People's Bank (both are ...
is the international call prefix (usually 00). 94: is Sri Lanka's country code. xx: represents the area code. (i.e. omitting the leading 0 used when calling inside Sri Lanka). y: represents the operator code. zzzzzz: represents the main telephone number of six digits.
The World Trade Center (also known as WTC Colombo or WTCC) (Sinhala: ලෝක වෙළෙඳ මධ්යස්ථානය, romanized: Lōka Veḷen̆da Madhyasthānaya; Tamil: உலக வர்த்தக மையம், romanized: Ulaka Varttaka Maiyam) is a 152-metre-tall (499 ft) twin building in Colombo, Sri Lanka. The 39-storey ...