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The Portuguese Institute for Development Support (Portuguese: Instituto Português de Apoio ao Desenvolvimento, IPAD) is a development aid agency under the Portuguese Ministry for Foreign Affairs. Since January 2003, the institute is responsible for Portuguese official development assistance to developing countries.
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1]