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  2. 10 work-from-home jobs that don’t require talking on the ...

    www.aol.com/finance/10-home-jobs-don-t-134908337...

    1. Chat customer service agent. These days, businesses are looking to connect with customers and provide support through every channel possible. That includes live chat, social media, text, and email.

  3. CNN - Wikipedia

    en.wikipedia.org/wiki/CNN

    Cable News Network (CNN) is a multinational news channel and website operating from Midtown Atlanta, Georgia, U.S. Founded in 1980 by American media proprietor Ted Turner and Reese Schonfeld as a 24-hour cable news channel, and presently owned by the Manhattan-based media conglomerate Warner Bros. Discovery (WBD), [2] CNN was the first television channel to provide 24-hour news coverage and ...

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

  5. Text (company) - Wikipedia

    en.wikipedia.org/wiki/Text_(company)

    LiveChat is the main product sold by the company. It is a live support software and help desk software used by companies to provide real-time communication with customers using different communication channels: online chat on the website and inside mobile applications, email, and social media (such as Facebook Messenger and Twitter).

  6. WhatsApp reveals Channels, a new way to follow people as well ...

    www.aol.com/whatsapp-reveals-channels-way-people...

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  7. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

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