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Drive productivity and personalization with predictive AI, generative AI, and agents across the Customer 360. Create and deploy assistive AI experiences natively in Salesforce, allowing your customers and employees to converse directly with Agentforce to solve issues faster and work smarter.
Einstein GPT will infuse Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data.
Artificial Intelligence (AI) is developing fast and can change the way businesses operate. AI can help with a variety of tasks, from automating processes to generating insights, and driving innovation.
Einstein GPT is a powerful AI tool that combines public and private AI models with CRM data. This allows users to ask natural-language prompts directly within Salesforce CRM. The result is AI-generated content that is continuously adapted to changing customer information and needs.
Supercharge your workforce efficiency using generative AI and Einstein. Einstein brings generative AI technology to your business at scale. Our Einstein platform securely connects your Salesforce data with the power of large language models (LLMs) to create relevant, customized responses.
Agentforce is how humans with AI drive customer success together, equips organizations with autonomous agents that boost scale, efficiency, and satisfaction across service, sales, marketing, commerce, and more.
Agentforce delivers fully customizable autonomous AI agents that can connect to any enterprise data and take action across sales, service, marketing, and commerce. Agent Builder enables users to build an agent to automate any business process in any industry using existing Salesforce Platform tools like workflows, Apex code, and prompt templates.
Our latest AI technology brings the incredible power of generative AI to Einstein and the Salesforce Platform. Einstein is built right into Salesforce, so it can use your own data to custom-tailor everything it generates to your unique business.
Discover the latest from Salesforce AI Research. At Salesforce AI Research, we’ve recognized the rapid pace of advancements in the AI landscape, we've introduced xLAM, our family of in-house Large Action Models, designed for function calling, reasoning, and planning.
AI Cloud will integrate Salesforce technologies, including Einstein, Data Cloud, Tableau, Flow, and MuleSoft to provide trusted, open generative AI that is enterprise ready. Trusted and Open: The Einstein GPT Trust Layer will enable companies to get started with trusted generative AI faster by optimizing the right model for the right task.