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2. Business correspondence - Wikipedia

   en.wikipedia.org/wiki/Business_correspondence

   Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of communication. The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints

3. Grievance redressal - Wikipedia

   en.wikipedia.org/wiki/Grievance_Redressal

   Grievance redressal. Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

4. Business letter - Wikipedia

   en.wikipedia.org/wiki/Business_letter

   Business letter. A business letter is a letter from one company to another, or such organizations and their customers, clients, or other external parties. The overall style of letter depends on the relationship between the parties concerned. Business letters can have many types of content, for example to request direct information or action ...

5. Consumer complaint - Wikipedia

   en.wikipedia.org/wiki/Consumer_complaint

   The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

6. Style (form of address) - Wikipedia

   en.wikipedia.org/wiki/Style_(form_of_address)

   A style of office or form of address, also called manner of address, is an official or legally recognized form of address for a person or other entity (such as a government or company), and may often be used in conjunction with a personal title. [1][2] A style, by tradition or law, precedes a reference to a person who holds a post or political ...

7. Letter (message) - Wikipedia

   en.wikipedia.org/wiki/Letter_(message)

   Letter (message) News from My Lad by James Campbell, 1858–1859 (Walker Art Gallery) A letter is a written message conveyed from one person (or group of people) to another through a medium. [1] Something epistolary means that it is a form of letter writing. The term usually excludes written material intended to be read in its original form by ...

8. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

9. Salutation - Wikipedia

   en.wikipedia.org/wiki/Salutation

   Salutation. A salutation is a greeting used in a letter or other communication. Salutations can be formal or informal. The most common form of salutation in an English letter includes the recipient's given name or title. For each style of salutation there is an accompanying style of complimentary close, known as valediction.