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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

  4. I’ve been scammed — will my bank refund the money? - AOL

    www.aol.com/finance/do-banks-refund-scammed...

    Call customer service as soon as possible to report all fraudulent transactions involved in the scam. The sooner you report the scam, the more likely you are to see a refund. Freeze your accounts ...

  5. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  6. Contact AOL customer support

    help.aol.com/articles/account-management...

    News / Email / Weather / Video. ... "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. ... paid members also have access to ...

  7. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  8. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.

  9. FCC warns of 50-state scam by fraudsters posing as mortgage ...

    www.aol.com/fcc-warns-50-state-scam-221235739.html

    Callers spoof the caller ID number of the victim's actual lending institution, swindling money from those seeking financial relief. FCC warns of 50-state scam by fraudsters posing as mortgage ...