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A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
This article is an excerpt of a List of IT Companies located in the Philippines. Name Headquarters Accenture: Mandaluyong [1 ... Microsoft: Makati [17] Nokia: Makati ...
Avanade (/ ˈ æ v ə n ɑː d /) is a global professional services company providing IT consulting and services focused on the Microsoft platform with artificial intelligence, business analytics, cloud, application services, digital transformation, modern workplace, security services, technology and managed services offerings. [4]
Ambergis Solutions was established that year as a call center for US-based clients in the utilities, IT, travel & hospitality, telecommunications and financial services industries, and hired 5,500 employees. Immequire was a call center based in Arlington, Virginia that came to operate one of the fastest growing contact centers in the Philippines.
Microsoft Corporation is an American multinational technology conglomerate headquartered in Redmond, Washington. [2] Founded in 1975, the company became highly influential in the rise of personal computers through software like Windows, and the company has since expanded to Internet services, cloud computing, video gaming and other fields.
Microsoft made an equity investor and transferred approximately 400 employees of the former Tellme Networks to [24]7.ai. [5] At the same time, [24]7.ai acquired the call center automation developer Voxify, which had been based in Alameda, California , and was funded by investors such as Intel .
eTelecare Global Solutions, Inc (Nasdaq: ETEL) (PSE:ETEL), was a provider of complex business process outsourcing (BPO).. eTelecare Global Solutions provides outsourced service through voice, email, and chat for companies in such industries such as consumer electronics, telecommunications, financial services, travel, and media.
Among the countries are the Philippines (technical and customer service), El Salvador (technical and customer support for Spanish-speaking customers), and India (customer service). In 2007, Microsoft set up a research and development center for MSN China, based in Shanghai's Zizhu Science Park, which hosts technical support for MSN services. [31]