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However, its back office and customer services operations are contracted out. NS&I first outsourced out its operations in 1999 to Siemens Business Services; some 4,000 staff were transferred to Siemens, leaving 130 NS&I staff responsible for the design, management and marketing of products, and managing the relationship with Siemens. [19]
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Contact us; Contribute Help; ... sales and customer service). NS International – operator, ... NS saw its number of passengers increase by nearly 3 percent. On ...
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The direct Amsterdam to London service launched on 26 October 2020 with two trains per day on weekdays. [29] Former NS Hispeed logo. In August 2019, it was reported that NS international's various services had been cumulatively used by 917,000 passengers over the previous three months, representing a 13 percent increase over the year prior.
Transport for NSW provides a trip planner and transport service information on its customer service website, transportnsw.info, and via its 24-hour information line, 131 500. [70] These services, outsourced to Serco since July 2010, were previously known as the Transport InfoLine or simply 131500. [ 75 ]