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  2. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  4. What You Need to Know About Phone Scams - AOL

    www.aol.com/know-phone-scams-180248742.html

    By clicking a link on the site, you’re unknowingly downloading remote access software. ... Use Scam Protection Apps. All the major wireless providers offer some form of free scam protection to ...

  5. Phone fraud - Wikipedia

    en.wikipedia.org/wiki/Phone_fraud

    Collect call fraud: most automated collect call systems allow the caller to record a short audio snippet, intended to identify the caller so that the recipient can decide whether or not to accept the charges. With the system being automated, the caller could insert any message they want, free of charge, as long as it fit within the short ...

  6. VoIP spam - Wikipedia

    en.wikipedia.org/wiki/VoIP_spam

    VoIP spam or SPIT (spam over Internet telephony) is unsolicited, automatically dialed telephone calls, typically using voice over Internet Protocol (VoIP) technology. [1]VoIP systems, like e-mail and other Internet applications, are susceptible to abuse by malicious parties who initiate unsolicited and unwanted communications, such as telemarketers and prank callers.

  7. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  8. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information.

  9. Wi-Fi calling - Wikipedia

    en.wikipedia.org/wiki/Wi-fi_calling

    Using this feature, compatible handsets are able to route regular cellular calls through a wireless LAN (Wi-Fi) network with broadband Internet, while seamlessly changing connections between the two where necessary. [3] This feature makes use of the Generic Access Network (GAN) protocol, also known as Unlicensed Mobile Access (UMA). [4] [5]