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  2. Machiavellianism in the workplace - Wikipedia

    en.wikipedia.org/wiki/Machiavellianism_in_the...

    Unconstructive behaviors may appear in the workplace due to signals being sent from leaders to their employees. [14] According to the findings of a study conducted in 2016, there was a particular relationship between low-ethical leadership behaviors and higher levels of manipulative behaviors from their followers. [ 14 ]

  3. Defensive communication - Wikipedia

    en.wikipedia.org/wiki/Defensive_Communication

    Defensive communication leads to the degrading of discourse in a group. Defensive communication is a communicative behavior that occurs within relationships, work environments, and social groups [1] [2] when an individual reacts in a defensive manner in response to a self-perceived flaw or a threat from outsiders.

  4. Truth-default theory - Wikipedia

    en.wikipedia.org/wiki/Truth-default_theory

    Truth-default theory (TDT) is a communication theory which predicts and explains the use of veracity and deception detection in humans. It was developed upon the discovery of the veracity effect - whereby the proportion of truths versus lies presented in a judgement study on deception will drive accuracy rates.

  5. Interpersonal deception theory - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_deception_theory

    1. Sender and receiver cognition and behaviors vary, since deceptive communication contexts vary in access to social cues, immediacy, relationship, conversational demands and spontaneity. 2. In deceptive interchanges, sender and receiver cognition and behaviors vary; relationships vary in familiarity (informational and behavioral) and valence. [11]

  6. Gibb categories - Wikipedia

    en.wikipedia.org/wiki/Gibb_Categories

    Gibb has six opposing viewpoints that are known as supportive behaviors. Defensive behaviors are carried out when a person feels threatened during communication and hence the need to defend him or herself. [1] Supportive communication is important as humans interact, as people need to feel a connection with other people. [2]

  7. “I Still Need An ID”: 50 Examples Of Unhinged Customer ...

    www.aol.com/still-id-55-examples-unhinged...

    Image credits: PsychoticSM Similarly, this sort of entitlement isn’t just modern, even if it feels like it. American journalist Damon Runyon wrote "the customer is always right in taking ...

  8. Everyone runs into a workplace bully at some point ... - AOL

    www.aol.com/finance/everyone-runs-workplace...

    Employees facing toxic behavior can also lean on others as a support system. Bullying at the workplace is often public, and colleagues are bound to pick up on it.

  9. Psychopathy in the workplace - Wikipedia

    en.wikipedia.org/wiki/Psychopathy_in_the_workplace

    The authors of the book Snakes in Suits: When Psychopaths Go to Work describe a five-phase model of how a typical workplace psychopath tries to climb and maintain power: [6] Entry – psychopaths may use highly developed social skills and charm to obtain employment into an organization. At this stage it could be difficult to spot anything ...

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