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  2. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.

  3. DirectX Diagnostic Tool - Wikipedia

    en.wikipedia.org/wiki/DirectX_Diagnostic_Tool

    DirectX Diagnostic Tool (DxDiag) is a diagnostics tool used to test DirectX functionality and troubleshoot video- or sound-related hardware problems. DirectX Diagnostic can save text files with the scan results.

  4. Mobile-device testing - Wikipedia

    en.wikipedia.org/wiki/Mobile-device_testing

    Mobile-device testing functions to assure the quality of mobile devices, like mobile phones, PDAs, etc.It is conducted on both hardware and software, and from the view of different procedures, the testing comprises R&D testing, factory testing and certificate testing.

  5. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  6. Apple's Top iPhone Hardware Executive Exits - AOL

    www.aol.com/2010/08/09/apples-top-iphone...

    Mark Papermaster, Apple's (AAPL) senior executive for iPhone hardware, has left the company, leaving behind a firestorm of controversy surrounding the iPhone 4 and its antenna problems, according ...

  7. Genius Bar - Wikipedia

    en.wikipedia.org/wiki/Genius_Bar

    The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

  8. Issues relating to iOS - Wikipedia

    en.wikipedia.org/wiki/Issues_relating_to_iOS

    The iOS mobile operating system developed by Apple has had a wide range of bugs and security issues discovered throughout its lifespan, including security exploits discovered in most versions of the operating system related to the practice of jailbreaking (to remove Apple's software restrictions), bypassing the user's lock screen (known as lock screen bypasses), issues relating to battery ...

  9. Power-on self-test - Wikipedia

    en.wikipedia.org/wiki/Power-on_self-test

    Delays beginning the tests a fraction of a second to allow the hardware to stabilize. Jumps to ROM code in diagnostic card (if found) Disables and clears all DMA and interrupts. Turns on the screen. Checks the general hardware configuration. If the screen remains a light gray color and the tests continue, the hardware is OK.