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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Among the services included with membership were scheduling of Genius Bar reservations up to 14 days in advance (vs. 3 days for non-members) and faster turnaround times for in-store repairs. ProCare membership also included personalized setup of new machines, a yearly 'tune-up' and 'backup consultation'.
"Think of the Genius Bar at Apple, for example, and this ability to walk in the store and get help," Bertolini said. "I think this is the kind of idea we want to create in the stores, and I think ...
Ron Johnson (born October 15, 1959) is the CEO and founder of Enjoy Technology. Previously, he was CEO of JCPenney, where he led a failed effort to fundamentally reshape the retailer; senior vice president of retail operations at Apple Inc., where he developed the concept of the Apple Retail Stores and the Genius Bar; and the vice president of merchandising for Target Corporation, where he was ...
(The Center Square) — New York will usher in a host of new laws in 2025 that will expand paid leave and worker's compensation benefits, reduce the cost of insulin for diabetes patients and make ...
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One of the honorees is rising star filmmaker Sterlin Harjo, co-creator, showrunner and executive producer of FX’s Emmy-nominated comedy series “Reservation Dogs.” More from Variety
The store is always open to customers, with no hours or days closed, an acknowledgement of New York City's late-night street life in place since its opening. [2] It is the only Apple Store that is open 24/7. [3] The store includes an "Apple Watch Studio", a replication of the company's online tool to customize smart watches. The area allows ...