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2. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

3. Supportworks - Wikipedia

   en.wikipedia.org/wiki/Supportworks

   Supportworks is an issue tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are developed concurrently, Supportworks ITSM, a certified ITIL compatible IT service management (ITSM) solution, [4] and Supportworks Helpdesk Professional. [3]

4. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )

5. Zoho Corporation - Wikipedia

   en.wikipedia.org/wiki/Zoho_Corporation

   Zoho opened an office in Tenkasi in 2011, where their product Zoho Desk was built and launched. [30] [31] After the outbreak of COVID-19 Zoho [32] planned to open branches in rural areas in southern Tamil Nadu including Madurai and Theni. In February 2022, Zoho opened an office in New Braunfels, Texas, United States. [33]

6. Zoho Office Suite - Wikipedia

   en.wikipedia.org/wiki/Zoho_Office_Suite

   Zoho applications are distributed as software as a service (SaaS). [1] Products. ... The free version is limited to 10 users. [1] In October 2009, ...

7. Remote support - Wikipedia

   en.wikipedia.org/wiki/Remote_support

   Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.