Search results
Results from the WOW.Com Content Network
The Questionnaire For User Interaction Satisfaction (QUIS) is a tool developed to assess users' subjective satisfaction with specific aspects of the human-computer interface. It was developed in 1987 by a multi-disciplinary team of researchers at the University of Maryland Human–Computer Interaction Lab .
Doll and Torkzadeh, for example, produced a metric-based survey for the "end user." They define end-users as those who tend to interact with a computer interface alone without the involvement of operational staff. [7] McKinney, Yoon, and Zahedi developed a model and survey for measuring web customer satisfaction. [16]
The National Survey of Student Engagement (NSSE, pronounced: nessie) is a survey mechanism used to measure the level of student participation at universities and colleges in Canada and the United States as it relates to learning and engagement. [1] The results of the survey help administrators and professors to assess their students' student ...
An example item in this seventh scale reads, "I enjoy studying by distance education." The 42 DELES items have response value options of: Never, Seldom, Sometimes, Often , and Always . The DELES focuses on students' perceptions of the learning environment to the exclusion of technical factors such as Internet connectivity or learning platform ...
In order to determine what is important to library users and how satisfied they are with services, resources and physical space, library assessment utilizes a variety of research methods such as: [12] [13] website usability testing, observation, 'In-Library Use' surveys, [14] focus groups, interviews, wayfinding, balanced scorecard, furniture usability, photo and mapping surveys ...
Survey participants included 1,000 respondents nationwide who were currently enrolled in an on-campus (52%), online (16%), or hybrid (32%) undergraduate or graduate degree program.
The Community College Survey of Student Engagement (CCSSE) (pronounced: sessie) provides data and analysis about student engagement in community colleges. Like its counterpart in four-year institutions, the National Survey of Student Engagement (NSSE), the CCSSE survey instrument is used to gauge the level of student engagement in college.
For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable. [34] The American Customer Satisfaction Index (2012) found that response rates for paper-based surveys were around 10% and the response rates for e-surveys (web, wap and e-mail) were averaging between 5% and 15% - which ...