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Email sender verification notice As part of AOL's commitment to user safety, an alert message will appear if the third-party mail client you're using adds a message to your inbox, or if we believe your account may have been compromised.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
"Always contact back via a known, official channel." Brooks adds: "The bottom line is do not click on links you do not recognize and always check the address of the email sender. Be vigilant."
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
Contact the business behind the account that’s been hacked – Once they are aware of the problem, they can halt any further activity, especially if it’s a financial account. They will likely ...
When AOL detects a possible spam sender, you'll receive a notification to help you quickly report the message as a spam. You may also choose to unsubscribe from the sender's mailing list. Recognize a spoof alert
Don't download or open suspicious mail. Don't click a link or open an email attachment in a suspicious looking email, even if it comes from a relative or friend (most likely their email has been hacked!). And definitely don't open attachments or click links from senders you don't know. Stay up-to-date
When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links ...