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  2. A former OpenAI researcher sees a clear path to AGI this ...

    www.aol.com/finance/former-openai-researcher...

    Either way, companies need AI that works better than today's LLMs. ... Many of the best use cases big companies talk about—better customer service, code generation, and taking notes in meetings ...

  3. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  4. Service recovery paradox - Wikipedia

    en.wikipedia.org/wiki/Service_recovery_paradox

    Complain privately – by, for example, spreading negative word-of-mouth about the company or by writing about the negative experience on social media; Complain - in some form to the service firm. Take some kind of overt action with a third party e.g. complain to a consumer claims tribunal, or even launch a legal action to obtain redress.

  5. Complaining - Wikipedia

    en.wikipedia.org/wiki/Complaining

    Complaining. Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [2] It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a ...

  6. The Customer Isn't Always Right, Especially When She's ... - AOL

    www.aol.com/news/2012-10-29-the-customer-isnt...

    In reality, of course, the customer is frequently in the wrong, whether it's a matter of misreading a return policy or The Customer Isn't Always Right, Especially When She's Complaining Skip to ...

  7. Thomson Reuters CEO: AI guardrails remain unclear—but all ...

    www.aol.com/finance/thomson-reuters-ceo-ai...

    Gen AI can produce initial drafts of documents, automate routine tasks, draw from vast amounts of data to improve decision-making, and free up people’s time for a better work-life balance.

  8. Provide feedback for AOL.com - AOL Help

    help.aol.com/articles/provide-feedback-for-aol-com

    1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Provide feedback for AOL.com. AOL has a large amount of content, features and products that you might have some questions or comments about. There are different communication options for any type of inquiry and ways ...

  9. Paul A. Brown - Wikipedia

    en.wikipedia.org/wiki/Paul_A._Brown

    Paul A. Brown is an American academic, businessman, pathologist and writer. Education [ edit ] He attended Harvard College (1960) and the Tufts University School of Medicine (1964), located in Boston , Massachusetts.