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Incident management (IM) is an IT service management (ITSM) process area. [1] The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.
Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. If not managed, an incident can escalate into an emergency, crisis or disaster. Incident management is therefore the process of limiting the potential disruption caused by such an event ...
The National Incident Management System ( NIMS) is a standardized approach to incident management developed by the United States Department of Homeland Security. The program was established in March 2004, [ 1] in response to Homeland Security Presidential Directive -5, [ 1][ 2] issued by President George W. Bush.
Incident Command System. ICS basic organization chart (ICS-100 level depicted) The Incident Command System ( ICS) is a standardized approach to the command, control, and coordination of emergency response providing a common hierarchy within which responders from multiple agencies can be effective. [ 1]
Computer security incident management is a specialized form of incident management, the primary purpose of which is the development of a well understood and predictable response to damaging events and computer intrusions. [1] Incident management requires a process and a response team which follows this process.
Information security, sometimes shortened to infosec, [ 1] is the practice of protecting information by mitigating information risks. It is part of information risk management. [ 2][ 3] It typically involves preventing or reducing the probability of unauthorized or inappropriate access to data or the unlawful use, disclosure, disruption ...
Security information and event management ( SIEM) is a field within the field of computer security, where software products and services combine security information management (SIM) and security event management (SEM). [ 1][ 2] SIEM is typically the core component of any security operations center (SOC), which is the centralized response team ...
ISO/IEC 27035-3 — Information security incident management – Part 3: Guidelines for ICT incident response operations; ISO/IEC 27035-4 — Information security incident management – Part 4: Coordination (under development) [16] ISO/IEC 27036-1 — Information security for supplier relationships – Part 1: Overview and concepts
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