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A CenterPoint Energy facility in Downtown Houston. Hurricane Ike caused great disruption of service in the Greater Houston Area, wiping out 2.1 million of CenterPoint's 2.26 million clients' electricity.
CenterPoint Energy has defended its preparation for the storm and said that it had brought in about 12,000 additional workers from outside Houston since landfall to expedite power restoration.
Houston’s primary utility company, CenterPoint Energy, is responsible for a majority of the outages and is fielding growing frustration from residents and local officials who say the utility ...
CenterPoint Energy CEO Jason Wells, center, speaks during a meeting on July 25 at the Commissioners Hearing Room in Austin, Texas. - Jon Shapley/Houston Chronicle/Getty Images
Local and state officials showered criticism on CenterPoint Energy, Houston’s power utility, saying it should have communicated more clearly, taken more preventive measures such as tree trimming before the storm hit and repaired downed power lines more quickly.
In the Houston area, Beryl toppled transmission lines, uprooted trees and snapped branches that crashed onto power lines. By Wednesday afternoon — nearly 60 hours after landfall — about 1.3 million homes and businesses were still without power Wednesday, according to CenterPoint Energy.
In the aftermath, Houston created a task force to investigate how the power was knocked out for more than 2 million people and took 19 days to restore. One key recommendation was for CenterPoint Energy to install an “intelligent grid” system that would automatically reroute power to unaffected lines during an outage.
CNP delivers electricity on behalf of dozens of Retail Electric Providers (REPs), from which Houston-area consumers can freely choose. So no matter which REP sells electricity to a consumer, CenterPoint Energy delivers it. Consumers can change REPs whenever they like, but CenterPoint Energy is the sole TDSP in the Houston area.