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MORE: FTC ban on worker noncompete agreements blocked by federal judge. Under the so-called "click-to-cancel" rule, if customers decide to enroll in a subscription online or through an app in one ...
"Too often, businesses make people jump through endless hoops just to cancel a subscription," FTC Commission Chair Lina Khan said in a news release. "The FTC's rule will end these tricks and traps ...
The Federal Trade Commission is taking steps to make it easier for consumers to cancel digital subscriptions. The department will soon implement a “final click to cancel rule,” it announced ...
Most of the provisions take effect effect 180 days after the rule is published in the Federal Register, the agency said. “Too often, businesses make people jump through endless hoops just to cancel a subscription,” FTC Chair Lina Khan said in a statement. “The FTC’s rule will end these tricks and traps, saving Americans time and money.
In 2023, the FTC proposed a new rule that would ensure that the cancellation process of subscription services is as easy as the process of signing up. [ 41 ] [ 42 ] On October 16, 2024, the FTC announced the new rule, dubbed "click to cancel", requiring companies to make subscription services "as easy for consumers to cancel their enrollment as ...
The U.S. Federal Trade Commission adopted a final rule on Wednesday requiring businesses to make it as easy to cancel subscriptions and memberships as it is to sign up, in the agency's last major ...
After proposing the rule last year, the FTC received thousands of comments from consumers who had trouble canceling services, from cable subscriptions to subscriptions for dietary supplements.
According to the Federal Trade Commission, unsolicited goods are considered a gift, and the recipient is not required to pay for or return them. [3] [4] This is different than situations where a customer signs up for a service or club without reading fine print and agrees to purchase goods through the mail. [3] [5]