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Often the system is set up so that once a call is made to an emergency telephone number, it must be answered. Should the caller abandon the call, the line may still be held until the emergency service answers and releases the call. An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher.
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The exact nature of the response sent may vary slightly between Ambulance Trusts. Following a Category 2, 3, or 5 telephone triage, the patient may receive an ambulance response (which could be Category 1-4 depending on the outcome of the triage), may be referred to another service or provider, or treatment may be completed over the phone.
The NBC television show Chicago Fire, centers on a group of fictional firefighters and paramedics at a firehouse that is the headquarters of the fictitious Engine Company 51, Truck Company 81, Rescue Squad Company 3, Battalion Chief 25 (previously reassigned to another firehouse, now returned to Firehouse 51), Deputy District Chief 2-2-6 ...
The West Midlands Ambulance Service has advised its 999 call handlers to ask patients if they can make their own way to the hospital when services are under high demand.
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9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.
Ambulance responses in the UK are as follows. Some ambulance services allow driver discretion for Category 3/4 calls; this may be dependent on the type of call or how long it has been waiting for a response for. 999 calls to the ambulance service are triaged using either the NHS Pathways system or the Medical Priority Dispatch System.
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