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Dubber is a cloud based call recording software which operates as a software-as-service (SaaS) and voice data offering. Dubber was founded in Melbourne, Australia in 2011 by James Slaney, Steve McGovern and Adrian Di Pietrantonio, and predominantly sells to Telecommunications Service Providers and Enterprise customers.
Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking , which record details about the call but not the conversation; however, software may include both recording and logging functionality.
Calls come from VoIP clients, smartphones, web browsers and applications. Some services, in particular those supporting VoIP clients, appear to make a direct connection to the destination telephone. Signaling the service to record the call takes place transparently. Others approaches signal the service to place a call, but do not call into it.
Modern call recorders can use computer servers, running Microsoft Windows or other operating systems, using interface cards designed for TDM T1 and ISDN-PRI trunks for trunk side recording, and analog and digital station side cards for recording from stations. Often client software is required by the user computer for both screen recording and ...
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A call detail record or call recording software is used to record all received calls, including time, date, duration, calling number and called number for future reference. [ 4 ] Interactive voice response is a sound recording device that allows a caller to give information to a system verbally about what services or support they require.
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