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These are known as "you" statements and put all the focus on the other person. [citation needed] This kind of behavior is about judging the other communicator. [citation needed] In return the supportive behavior is description. [3] This focuses on the communicator's ideas rather than putting blame on someone else.
Confirmation bias, a phrase coined by English psychologist Peter Wason, is the tendency of people to favor information that confirms or strengthens their beliefs or values and is difficult to dislodge once affirmed. [4] Confirmation biases are effects in information processing.
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Selective exposure is a theory within the practice of psychology, often used in media and communication research, that historically refers to individuals' tendency to favor information which reinforces their pre-existing views while avoiding contradictory information.
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Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented. [1] Active listening is listening to understand. [2]
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