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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

3. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

4. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

5. Troubleshooting - Wikipedia

   en.wikipedia.org/wiki/Troubleshooting

   Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

6. Blue screen of death - Wikipedia

   en.wikipedia.org/wiki/Blue_screen_of_death

   The debugger can then be used to examine the contents of memory and determine the source of the problem. A BSoD can also be caused by a critical boot loader error, where the operating system is unable to access the boot partition due to incorrect storage drivers, a damaged file system or similar problems.

7. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

8. Intermittent fault - Wikipedia

   en.wikipedia.org/wiki/Intermittent_fault

   The product was analyzed or tested to confirm the failure, but “a failure or fault” could be not found. A common example of the NFF phenomenon occurs when your computer “hangs up”. Clearly, a “failure” has occurred. However, if the computer is rebooted, it often works again. The impact of NFF and intermittent failures can be profound.

9. Get Support-AOL Help

   help.aol.com/contact

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.