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Genpact Ltd. is an American multinational information technology services, consulting, and outsourcing company headquartered in New York City, New York. Founded in Gurgaon, India, and legally domiciled in Bermuda, Genpact currently employs more than 125,000 people and provides services to clients in over 30 countries worldwide. Genpact is ...
As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
In 2007, Intelenet acquired companies in Travel and IT verticals - Upstream, a US-based BPO company with centres in Fargo, North Dakota, Chesapeake, Virginia and Campbellsville, Kentucky and Travelport ISO, the India-based captive operations of the Travelport group. In January 2010 Intelenet opened a delivery centre in Kraków, Poland. [6]
Outsource Partners International (OPI) is an outsourcing company specializing in finance and accounting outsourcing (FAO) services. The company was originally established in 2002 through the acquisition of a big four accounting firm's (KPMG) Business Process Outsourcing (BPO) division and itAccounts.
Majorel is an international service company, [2] specialising in customer experience (CX) and business process outsourcing (BPO) services. It has more than 82,000 team members [citation needed] and operates in 45 countries on five continents.
Xchanging was founded in 1999, by David Andrews, a former partner in Andersen Consulting.Andrews came up with the idea at Andersen Consulting, to create joint ventures with multinational companies to outsource the processing of back-office transactions.
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In 2006, its employee strength reached 10,000 and its name was changed from Progeon Limited to Infosys BPO Limited. It was renamed to Infosys BPM Limited in 2018. [5] In 2019, Infosys BPM formed a joint venture with Hitachi, Panasonic and Pasona. Infosys took an 81% stake in the new company, HIPUS Co. Ltd, which was aimed at providing digital ...