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American Airlines generally does not refund nonrefundable tickets, but it does make exceptions for death, schedule changes by the airline, and illness if international travel is involved.
The Biden Administration proposed its change to the refund rules in 2022 after a surge in complaints about refunds when the coronavirus brought air travel to a standstill.
Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
The new policy would also expand protections for travelers whose plans are impacted by COVID-19, including instituting a requirement “that airlines and ticket agents provide passengers flight ...
Government regulations in Europe and the United States mandated that airlines refund fares when flights are cancelled, but in many cases airlines have instead offered vouchers or travel credits that must be used by the end of the year. (Some airlines have extended the voucher window to May 2022.)
The new U.S. Department of Transportation's final rule requires airlines to issue automatic refunds in various situations, like a canceled flight.
When do airlines owe passengers automatic cash refunds? The new DOT rules, announced April 24, are meant to make the conditions of airline refunds more certain. Passengers can be automatically ...
Just before 7 a.m. Eastern time, the Federal Aviation Administration ordered all American Airlines flights grounded in the U.S. at the airline’s request. American had reported technical trouble ...