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There can be many consequences for allowing negative emotions to affect your general attitude or mood at work. "Emotions and emotion management are a prominent feature of organizational life. It is crucial "to create a publicly observable and desirable emotional display as a part of a job role." [5]
Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]
Emotional control simply refers to how employers and employees handle the range of emotions that naturally occur in the workplace. These emotions can occur because of work, or they can be brought into work from an employee's home life. Bounded emotionality was proposed by Dennis K. Mumby and Linda Putnam.
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.
A good poker face has historically been as integral to appearing presidential as a firm handshake or stiff suit. Just take a look at the portraits on U.S. currency.
Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
What you'll notice about a lot of the emotions that people feel in their stomach ( butterflies, the gutwrench, the knot) is that they're all different ways of experiencing the same emotion: stress.
This work foreshadows themes from her later analyses of women's work, both paid and unpaid, e.g. in The Commercialization of Intimate Life (2003). This work is part of the broader sociology of emotions , which notes that socialization plays an important role in how people experience, interpret, and express emotions, including the situations ...