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Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Metro by T-Mobile, formerly known as MetroPCS, and simply known as Metro, is an American prepaid wireless service provider and brand owned by T-Mobile US.It previously operated the fifth largest mobile telecommunications network in the United States using code-division multiple access (CDMA).
T-Mobile U.S. traces its roots to the 1994 establishment of VoiceStream Wireless PCS as a subsidiary of Western Wireless Corporation.After its spin off from parent Western Wireless on May 3, 1999, VoiceStream Wireless was purchased by Deutsche Telekom AG in 2001 for $35 billion and renamed T-Mobile USA, Inc., in July 2002.
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The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
Matrix Telecom, Inc., operating as Matrix Business Technologies, Trinsic, Powered by Matrix, Excel Telecommunications and various other niche brands is a United States telecommunications firm that provides voice and data services to consumers and small and medium businesses as well as multi-location distributed enterprise markets (national chains).
The cards may be "recharged" in person from ticket vending machines in Metro Rail stations, TAP Vendors, at Metro Customer Service Centers or online. The card is designed to reduce the number of transactions at Customer Service Centers. The physical card costs $2 and is only available with a fare media product (such as a day pass or stored value).