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  2. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, also known as customer success management or client advocacy, is a business strategy focused on helping customers achieve their goals when using a product or service. It involves providing support and guidance to ensure customers get value from their investments.

  3. CSG International - Wikipedia

    en.wikipedia.org/wiki/CSG_International

    CSG is a multinational corporation headquartered in Englewood, Colorado. It provides business support systems (BSS) software and services, primarily to the telecommunications industry. CSG was founded by Neal Hansen as a division of First Data in 1982. It became an independent corporation when it was acquired by CSG Holdings in 1994 for $137 ...

  4. Rob Strickland - Wikipedia

    en.wikipedia.org/wiki/Rob_Strickland

    In addition, Rob renegotiated a large billing contract with CSG, Inc. for Echostar. [5] While at T-Mobile USA, Rob led the effort to use service-oriented architecture which enabled T-Mobile USA to revamp its customer service experience. The project, dubbed “OpenSpan,” provided T-Mobile USA's customer service representatives with one view of ...

  5. Shopify delivers upbeat holiday forecast as AI draws ...

    www.aol.com/news/shopify-beats-quarterly-revenue...

    (Reuters) -Shopify forecast fourth-quarter revenue growth above estimates on Tuesday, as the Canadian company's focus on employing AI-powered tools attract more merchants to its e-commerce ...

  6. Conservation Services Group - Wikipedia

    en.wikipedia.org/wiki/Conservation_Services_Group

    Conservation Services Group (CSG) is a nonprofit energy efficiency and renewable energy company that has provided program design and management services to energy efficiency program sponsors and energy professionals in the United States since 1984. [1] CSG was bought by CLEAResult in July 2015. [2] [3]

  7. Officials identify 3 college students killed in fiery ...

    www.aol.com/news/officials-identify-3-college...

    Family and friends are mourning Soren Dixon, Jack Nelson and Krysta Tsukahara, all college students who graduated from Piedmont High School in 2023.

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