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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
[8] [9] Cingular gave Apple the liberty to develop the iPhone's hardware and software in-house, a rare practice at the time, [10] [11] and paid Apple a fraction of its monthly service revenue (until the iPhone 3G), [12] in exchange for four years of exclusive U.S. sales, until 2011. [13]
For people who use Apple iPhones, their only service option during an outage or when cellular service is unavailable can be accessed through the device's SOS mode. Follow live coverage of the ...
Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.
Tell me about the new $599 iPhone with AI. Apple announced its budget-friendly iPhone 16e , available to preorder on Friday. The phone is complete with Apple Intelligence and an Action button for ...
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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
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