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Packy Hyland created the first version of OnBase for the Necedah Bank, which became Hyland Software's first customer. Because OnBase was created for a bank, a majority of Hyland Software's customers were in the banking industry until recently when the healthcare providers found value from ECM technologies.
The company’s business applications automate back office processes such as accounting and financials, human resources, contract management, payroll, legal and compliance. Key industries currently using Perceptive Software’s ECM applications include higher education, [13] customer service, [14] healthcare, [15] government, and financial ...
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In 2021, it was announced that the product was also embedded into 'Hyland Content Portal' by Hyland Software and available as an enterprise web forms and portal solution [clarification needed] to its global 'OnBase' and 'Perceptive Content' customer base [33] including The University of Arkansas, [34] Carnegie Mellon University, The Resources ...
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In December 2015, the company acquired Customer 360, based in Mumbai, for around $10 million. [15] In May 2016, the company sold Acrosoft to Hyland Software. [16] In August 2016, after the company put itself up for sale, Genesys agreed to acquire the company for $1.4 billion.