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As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
Pune Airport (IATA: PNQ, ICAO: VAPO) is an international airport and an Indian Air Force base serving the city of Pune, Maharashtra, India. It is located at Lohagaon , approximately 11 km (6.8 mi) northeast of the historic centre of Pune.
In 2006, its employee strength reached 10,000 and its name was changed from Progeon Limited to Infosys BPO Limited. It was renamed to Infosys BPM Limited in 2018. [5] In 2019, Infosys BPM formed a joint venture with Hitachi, Panasonic and Pasona. Infosys took an 81% stake in the new company, HIPUS Co. Ltd, which was aimed at providing digital ...
A KPO firm requires considerably more skilled personnel than a BPO firm. Experts working in KPO keep on learning and accomplished professionals can power their aptitude to produce more income for the KPO firm. [9] The main difference between a KPO firm and a BPO firm is that in a KPO firm, the customer is included amid the whole execution ...
The Airports Authority of India conducted surveys on various areas near Pune for a new airport for the city. Initially, a site near Chakan was chosen for the airport but due to opposition from local farmers and the mountainous terrain, the government decided to build the new airport in Purandar taluka as it was a flatter region compared to ...
Tata Consultancy Services (TCS) is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai , it is a part of the Tata Group and operates in 150 locations across 46 countries. [ 4 ]
Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy employed by banks and lending institutions to facilitate the business acquisition and account servicing activities linked with the customer lending lifecycle.