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Difficult conversations often require careful consideration, empathy, and effective communication skills in order to navigate the emotional complexity of the discussion. It is common for people to procrastinate , backpedal, and dodge to avoid having difficult conversations.
Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time is a self-help book written by Susan Scott, founder and CEO of Fierce Inc., about how to have a difficult conversation.
Addressing this issue directly with a line leader can be difficult for graduates, given that over a third (36%) feel uncomfortable having difficult conversations at work.
Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...
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Dec. 15—Having difficult conversations in the workplace can be a tough task, for both employees and employers. That skill was the topic of the Women in Business luncheon Wednesday, with Aiken ...
Crucial Conversations: Tools for Talking When Stakes Are High was first published in 2002 by McGraw-Hill, with a second edition published in 2012, [1] and a third edition published in 2022. [2] A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has ...
Roughly 74% of American employees feel it should be appropriate to talk about mental health concerns at work, according to a new report from the National Alliance on Mental Illness (NAMI), an ...
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