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NFM (Nebraska Furniture Mart until 2019) is a home furnishing store in North America that sells furniture, flooring, appliances and electronics. It is the largest of its kind in North America. NFM was founded in 1937 by Belarus-born Rose Blumkin, who was known as Mrs. B., in Omaha, Nebraska, United States.
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Rose Blumkin (née Gorelick; December 3, 1893 – August 9, 1998) was an American businesswoman who founded the Nebraska Furniture Mart in 1937. [1] Businessman Warren Buffett said of her, "One question I always ask myself in appraising a business is how I would like, assuming I had ample capital and skilled personnel, to compete with it.
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Located near Crossroads Mall on 72nd and Dodge, Nebraska Furniture Mart is the largest home furnishings store in North America. [28] The Target Corporation entered the hypermarket format in 1995 by opening its first SuperTarget store in Omaha. [29]
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [ 12 ]