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2. 25 Great Resume Templates For All Jobs - AOL

   www.aol.com/news/2014-08-27-great-resume...

   These 25 templates include appropriate examples for positions in finance, admin, graphic design, academia, and more. Some of the designs we selected are traditional and some are more creative, but ...

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Tier III (or Level 3, abbreviated as T3 or L3) is the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems. It is synonymous with level 3 support, 3rd line support, back-end support, support line 3, high-end support, and various other headings denoting expert level ...

4. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

6. Template:Help desk templates - Wikipedia

   en.wikipedia.org/wiki/Template:Help_desk_templates

   Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Pages for logged out editors learn more

7. Responsibility assignment matrix - Wikipedia

   en.wikipedia.org/wiki/Responsibility_assignment...

   In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.