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In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
From a technical point of view, there are five parts of a PNR required before the booking can be completed. They are: The name of the passenger; Contact details for the travel agent or airline office. Ticketing details, either a ticket number or a ticketing time limit. Itinerary of at least one segment, which must be the same for all passengers ...
InterGlobe Aviation Limited (d/b/a IndiGo), is an Indian low-cost airline headquartered in Gurgaon, Haryana, India. It is the largest airline in India by passengers carried and fleet size, with a 63.3% domestic market share as of October 2024.
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It contains information on schedules and fares and contains a database of reservations (or passenger name records) and of tickets issued (if applicable). ARSs are part of passenger service systems (PSS), which are applications supporting the direct contact with the passenger. ARS eventually evolved into the computer reservations system (CRS).