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Windows Live Agents within Windows Live Messenger. Windows Live Agents are chatterbot agents for Windows Live Messenger that is part of Microsoft's Windows Live services. They provide users the ability to interact with the agents through Windows Live Messenger to get more information about specific topics.
Click Chat Now. Phone support. Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET.
Microsoft announced in April 2009 that all Microsoft Agent development and support will be discontinued with the release of Windows 7. [5] Microsoft is no longer offering licenses or distributing the SDK. However, due to customer feedback, Microsoft provided an installation package of the Microsoft Agent core components for use on Windows 7. [6]
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Windows Live Messenger logo. As part of Microsoft's Windows Live effort, which rebranded many existing MSN services and programs, MSN Messenger was renamed "Windows Live Messenger" beginning with version 8.0. [citation needed] The first beta of the newly renamed Windows Live Messenger, Beta 1, was released on December 13, 2005. [6]
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The company operates contact centers that outsource voice and chat agent services, for sales and support. The main demands are in telecommunications, financial services, retail, insurance, and travel industries. Its early offerings were contact center services with voice contact center agents. [2]
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