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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Gmail: Scroll way down past 'all mail' and right above 'trash.' Outlook: Scroll right past 'sent mail' to a folder marked 'junk.' Hotmail: Beneath 'inbox,' find a category called 'folders;' the ...
You can use a third-party email application to send and receive emails, if you'd prefer a different interface. Below are the server settings you'll need to use and links to common email app setup instructions. If you need specific help configuring your app, please contact its manufacturer. Mail server settings
If you notice the number of contacts you have has changed, it's possible that there was an issue that occurred and some contacts could not be moved over. If you created, added, or edited contacts in a 3rd party application like Outlook or Apple Mail, these contacts wouldn't have been part of the Netscape items that were migrated to AOL Mail.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
If you've deleted your contacts or are suddenly missing some, don't worry! Contacts can be restored to automatic save points in time. Caution - The restore will replace any changes or additions made to your contacts since that time, including contacts you have added after that date. 1. Click the Contacts Icon next to settings. 2. Click More ...